Privacy Policy

Last Updated: January 1, 2025 | Effective Date: January 1, 2025

MAJ Media LLC ("MAJ Media," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website majmediagroup.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, and street address
• Business Information: Type of business, service needs, and location
• Communication Data: Messages, inquiries, and correspondence you send us
• Technical Data: IP address, browser type, device information, and pages visited
• Facebook/Meta Lead Form Data: Information submitted through Facebook or Instagram lead generation forms

2. How We Use Your Information

We use the information we collect to:

• Contact you regarding your inquiry about our digital marketing services
• Schedule and confirm strategy calls or appointments
• Send SMS messages and follow-up communications related to your inquiry
• Deliver our lead generation and Meta Ads management services
• Improve our website, services, and marketing campaigns
• Comply with legal obligations

3. SMS Opt-In and Mobile Communications

By submitting your phone number through any of our forms or Facebook Lead Forms, you expressly consent to receive SMS text messages from MAJ Media LLC. These messages may include:

• Appointment reminders and confirmations
• Follow-up messages related to your inquiry
• Information about our home service lead generation services

Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any SMS message to unsubscribe at any time. After opting out, you will receive one final confirmation message.

For help: Reply HELP to any SMS message or contact us at [email protected].

4. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements via Meta (Facebook/Instagram) Pixel

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security and Handling

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted to and from our website
• Secure storage of personal data within our CRM (GoHighLevel)
• Restricted access to personal information on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out of SMS: Reply STOP to any text message at any time
• Opt-Out of Marketing: Contact us to be removed from our marketing communications

To exercise any of these rights, contact us at [email protected].

7. Mobile Information Sharing Statement

MAJ Media LLC will not share, sell, rent, or trade your mobile phone number or SMS opt-in data with third parties for marketing purposes. Your mobile information is used solely to communicate with you about your inquiry and our services. All SMS communications are sent by MAJ Media LLC only.

8. Third-Party Services

We use the following third-party services which may collect data subject to their own privacy policies:

• Meta (Facebook/Instagram): Lead generation and advertising
• GoHighLevel: CRM and SMS communications platform
• Calendly: Appointment scheduling
• Google Analytics: Website analytics

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Company: MAJ Media LLC
• Email: [email protected]
• Website: majmediagroup.com